2022 FILM FEST DATES FEBRUARY 17-20
 

Shift Your World Film Festival 2022

An enriching 4-day journey exploring the power of film to open our hearts and provoke positive change

Customer Support Center

Customer Support Center

Welcome to the Shift Your World Film Festival Customer Support Center. This event is being presented by The Shift Network. We're excited to offer this incredible online gathering of filmmakers, producers, and cinematic leaders — and we're also passionate about providing the best support possible to our participants.

Please begin by reading through the following Frequently Asked Questions. If you don’t find the answer to your question(s) in the FAQs, scroll down and click on the appropriate support link for additional assistance.

-How do I get my free ticket for the Shift Your World Film Festival?

You can get your free pass at the Shift Your World Film Festival website

The free general admission ticket includes streaming access to the full program of available feature films*, panels and conversations, special event presentations, and digital world premieres. There are two screenings of each film during the free public event. Please see the Program page for screening times. 

Much like an in-person film festival, content is only available at the scheduled times and there are no free, on-demand streaming replays of the Festival content.

For extended access to the films, access to Psychedelic Sunday, exclusive perks, bonus content, and an immersive “Meet & Greet” experience with the filmmakers, upgrade to a Shift Your World Film Festival VIP pass.

*Please note: Because of contractual, distribution, and licensing agreements, some films and programming may be omitted from the extended access window of February 21 – March 6, 2022, limited by geo-location or by audience viewing capacity.

-What do I get with my paid Shift Your World Film Festival pass?

To see all of our Shift Your World Film Festival VIP pass perks, visit our upgrade page

With your paid Shift Your World Film Festival pass, you will get two weeks extended access (February 21 – March 6, 2022) to Shift Your World Film Festival films* and programming; on-demand access to bonus content including feature-length and short films, plus exclusive filmmaker interviews; an access pass for Psychedelic Sunday films and panels February 20, 2022; an invitation to a live online meet-and-greet with festival filmmakers, and membership in our “Shift Your World Insider’s Club.” 

*Please note: Because of contractual, distribution, and licensing agreements, some films and programming may be omitted from the extended access window of February 21 – March 6, 2022, limited by geo-location or by audience viewing capacity.

-When do I get my event pass perks?

When you register for a free Film Festival pass, you’ll receive an email including information about event details. If you do not receive your email, please check your other folders, such as Promotions, Junk, or Spam, depending upon your email provider.

You can upgrade to a Shift Your World Film Festival VIP pass, which gives you two weeks extended access (February 21 — March 6, 2022) to Shift Your World Film Festival films* and programming; on-demand access to bonus content including feature-length and short films, plus exclusive filmmaker interviews; an access pass for Psychedelic Sunday films and panels February 20, 2022; an invitation to a live online meet-and-greet with festival filmmakers, and membership in our “Shift Your World Insider’s Club.”

*Please note: Because of contractual, distribution, and licensing agreements, some films and programming may be omitted from the extended access window of February 21 — March 6, 2022, limited by geo-location or by audience viewing capacity.

If you purchase a Shift Your World Film Festival VIP pass, you'll receive an email upon successful purchase with details on how to access your event perks. If you do not receive your email, please check your other folders, such as Promotions, Junk, or Spam, depending upon your email provider.

-How does the event work?

The Shift Your World Film Festival is a 4-day global event taking place online in our virtual venue. The event includes feature film screenings, short films, and panel discussions and conversations with filmmakers and producers. It runs Thursday, February 17 — Sunday, February 20, 2022*.

The free general admission ticket includes streaming access to the full program of available feature films, panels and conversations, special event presentations, and digital world premieres. There are two screenings of each film during the free public event. The program schedule is available on the Program page.

The online festival is free with registration. You may upgrade to a Shift Your World Film Festival VIP pass for extended access to the films**, admittance to Psychedelic Sunday, special perks and experiences, and bonus content.

*Please note: “Psychedelic Sunday” programming on Sunday, February 20, is available only for those with paid VIP tickets.

**Please note: Because of contractual, distribution, and licensing agreements, some films and programming may be omitted from the extended access window of February 21 — March 6, 2022, limited by geo-location or by audience viewing capacity.

-How do I access the live event?

To access the live event, which runs February 17-20, 2022:

  1. Visit the Shift Your World Film Festival website here
  2. Register for your free ticket with your email.
  3. During the live streaming period (Thursday, February 17 – Sunday, February 20), you’ll be able to see the watch on the Program page
  4. You can view the latest schedule after you register for free.

The Festival begins airing each day at 11am Pacific, with a second broadcast airing at 11pm Pacific. For your convenience, our festival page automatically converts and displays times customized to your device’s detected (or set) time zone. See the full Festival Schedule here.

Videos are not downloadable. For extended access to Shift Your World Film Festival, upgrade to a Shift Your World Film Festival VIP pass.

-How can I buy Film Festival merchandise - and donate two trees to TreeSisters?

When you purchase any Shift Your World Film Festival eco-minded merchandise, we donate two trees on your behalf to our 2022 Festival philanthropic partner, TreeSisters.

Each piece in this year’s capsule collection is made from post-consumer recycled fibers, including recycled cotton, polyester, and plastic bottles. 

To minimize our environmental impact, we’re collecting all Film Festival merch orders until Sunday, February 20, 2022. Once the online store closes, we will be printing the shirts and hoodies, then packaging them up to send to you! Please expect up to three weeks to receive your orders, depending upon where in the world you live. 

If you have any questions or issues with your merchandise order, please contact our merch partner.

-I'm having technical problems viewing the event

In the majority of cases, following one of the suggestions below will solve the problem:

Clear your cache. Visit: http://www.refreshyourcache.com/en/home/ and follow the button for the browser you are using.

-I bought a pass… how do I access the content after the festival is over?

If you’ve upgraded to a VIP pass, you’ll have extended access to Shift Your World Film Festival films, panels, and experiences through your Premium Access page. Films will be available from February 21 — March 6, 2022*.

Right before the festival, you’ll be sent an email with instructions on how to access your full VIP Pass perks.

*Please note: Because of contractual, distribution, and licensing agreements, some films and programming may be omitted from the extended access window of February 21 — March 6, 2022, limited by geo-location or by audience viewing capacity.

-What if I can’t make it to the live event?

Shift Your World Film Festival is a live streaming event. If you purchase a Shift Your World Film Festival VIP pass, you’ll have two weeks extended access to the films* after the festival. If you registered for a free ticket, you will have access to the film festival during the live broadcast. You can upgrade to a Shift Your World Film Festival VIP pass, which gives you two weeks extended access (February 21 — March 6, 2022) to select Shift Your World Film Festival films and programming; on-demand access to bonus content including feature-length and short films, plus exclusive filmmaker interviews; an access pass for Psychedelic Sunday films and panels February 20, 2022; an invitation to a live, online meet-and-greet with festival filmmakers, and membership into our “Shift Your World Insider’s Club.”

*Please note: Because of contractual, distribution, and licensing agreements, some films and programming may be omitted from the extended access window of February 21 — March 6, 2022, limited by geo-location or by audience viewing capacity.

-Why does it say The Shift Network on my credit card statement or receipt?

The Shift Your World Film Festival is presented to you by The Shift Network. For more information about The Shift Network, and to find out more about all the programs we offer, click here.

-Can I request a refund for my purchase of the Shift Your World Film Festival VIP Pass?

Due to the nature of this event, we are unable to offer refunds for the Shift Your World Film Festival. All purchases are non-refundable and non-transferable.

-Who is The Shift Network?

The Shift Your World Film Festival is just one program of many produced by The Shift Network.

We are a socially-conscious business headquartered in Petaluma, CA which, since our founding in 2010, has served over 3,200,000 people in 170 countries in domains such as: spirituality, holistic health, sound healing, Indigenous wisdom, peace, psychology, enlightened business, and sustainability. We empower and support a global network of people who are creating an evolutionary shift of consciousness that leads to a more enlightened society built on principles of health, peace, prosperity, and sustainability.

We have collaborated with over 3,100 luminaries, thought leaders, and visionaries in every major area of conscious change by producing hundreds of ground-breaking online training programs, a wide array of inspirational global summits, and a variety of advanced mentorship programs. Our focus to date has been on interactive, virtual courses, global online summits, and some live seminars and retreats – all centered in empowering a shift to a more sacred way of living. Now we are expanding into mobile, media, podcasts and more. Ultimately we want to empower a lifelong journey into each person’s full potential in a way that also shifts society forward.

As our founder and CEO Stephen Dinan says “Now is the time for an upgrade to our planetary operating system. If you are a part of this shift, please join us as we create events, programs, and activities that help us evolve!”

You can find out more about The Shift Network here.

-All other Customer Support questions

For all other questions about this event, please click here or submit a support request by clicking here.

Thank you for visiting our Shift Your World Film Festival Customer Support Center!

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